Nexxus Technology

Nexxus Technology ("we", "us" or "our") operates with a presence in El Salvador and the United States of America, and provides technology services to businesses across the Americas. This Privacy Policy explains how we collect, use, store and share information obtained when you access our websites, platforms and services ("Services").

By using our Services, you agree to the practices described in this policy. If you disagree, please do not use our Services.

1. Information We Collect

Information you provide directly: full name, email address, phone number, company name, job title and any information included in contact forms, quote requests or communications with our team.

Usage and browsing information: browser type, device model, operating system, IP address, pages visited, time spent, links clicked and general browsing behavior.

Transaction information: service contracting details, project history, billing information and data related to contract execution.

Third-party information: we may receive information about you from business partners, referral platforms or analytics tools. This information is handled in accordance with this policy.

2. Tracking Technologies

We use cookies, web beacons and pixels to improve user experience, analyze usage and optimize our services. Tools we use include:

Google Analytics: to analyze visitor behavior and improve the site. You may opt out by installing the Google Analytics browser opt-out add-on.
Firebase (Google LLC): for hosting, authentication and operation of our platforms.
Essential cookies: necessary for the website to function. Do not require explicit consent.
Analytics and marketing cookies: optional. You may reject them from your browser settings.

3. Purpose of Data Processing

Manage and execute technology service contracts;
Respond to quote requests, inquiries and technical support;
Send commercial communications, when you have given your consent;
Improve our products, services and platforms;
Comply with legal and tax obligations in El Salvador, the United States and the countries where we operate;
Prevent fraud and unlawful activities;
Conduct statistical and performance analysis.

4. Sharing of Information

We do not sell or rent your personal information. We may share it in the following cases:

Service providers: companies that assist us in operations such as hosting, payments, analytics or communications, subject to confidentiality agreements;
Legal obligations: when required by the laws of El Salvador, the United States or another applicable country;
Business transfer: in the event of a merger, acquisition or corporate reorganization;
With your consent: in any other case where you have expressly authorized us.

5. International Data Transfers

Since we operate in El Salvador, the United States and provide services throughout the Americas, your information may be processed in different countries. We implement appropriate mechanisms to ensure a level of protection equivalent to that required by applicable law, including the GDPR for users in the European Union.

6. Data Retention

We retain your information for as long as necessary to fulfill the purposes described in this policy, as well as to comply with legal, tax or contractual obligations. Active client data is retained during the business relationship and for the additional period required by law in each jurisdiction.

7. Information Security

We apply reasonable technical and organizational measures to protect your information against unauthorized access, loss, alteration or disclosure. However, no security system is absolutely foolproof. In the event of a security breach affecting your rights, we will notify you as required by applicable law.

8. Your Rights

Depending on your country of residence, you may have the right to:

Access the personal information we hold about you;
Request its rectification if inaccurate or incomplete;
Request its deletion, where applicable;
Object to processing or request its limitation;
Request data portability;
Withdraw your consent at any time, without affecting the lawfulness of prior processing.

To exercise any of these rights, write to us at [email protected]. We will respond within a maximum of 30 business days.

9. Minors

Our Services are directed exclusively to businesses and individuals over 18 years of age. We do not intentionally collect data from minors.

10. Changes to This Policy

We may update this Privacy Policy periodically. When we make material changes, we will notify you by posting the new version on this site with the corresponding update date. We recommend reviewing this page regularly. Continued use of our Services after changes are posted implies your acceptance of the updated policy.

11. Jurisdiction and Applicable Law

This policy is governed by the laws of the Republic of El Salvador. For users in the United States, applicable federal and state laws also apply, including those of Texas. For users in other countries in Latin America, NEXXUS TECHNOLOGY endeavors to comply with applicable local data protection regulations.

12. Contact

For any questions about this Privacy Policy or the processing of your personal data, you may contact us:

Email: [email protected]
El Salvador: Col. San Benito, Calle La Mascota Building #533, San Salvador — Tel: +503 2522-2875
United States: 2500 E Meadows Blvd, Mesquite, TX 75150 — Tel: +1 (214) 994-7961